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Galaxy App

Privacy Policy

Last Updated: 27th January, 2026

Your privacy is important to us. This Privacy Policy explains how Galaxy App collects, uses, stores, and protects your information.

1. Information We Collect

1.1 Personal Information

  • Name
  • Email address
  • Account identifiers
  • Payment-related references (excluding full card details, bank details, wallet info or sensitive data)

1.2 Financial & Usage Data

  • Wallet balances and transaction history
  • Tool usage records (e.g., bot use, signal generation)
  • Timestamps and activity logs

1.3 Technical Data

  • Device and browser information
  • IP address
  • Log and diagnostic data

2. Payment Information

Payments are processed through third-party payment providers. We do not store full payment card details on our servers. Payment providers handle sensitive payment data in accordance with industry security standards.

3. How We Use Your Information

We use your information to:

  • Provide and operate the Services
  • Process payments and wallet transactions
  • Track tool usage and apply charges
  • Improve platform performance and reliability
  • Communicate important service updates
  • Prevent fraud and misuse

4. Data Sharing

We do not sell your personal data. We may share limited information with:

  • Payment processors
  • Infrastructure and analytics providers
  • Legal or regulatory authorities if required by law
All third parties are required to handle data responsibly.

5. Data Retention

We retain information only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

6. Data Security

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (subject to legal obligations)
  • Withdraw consent where applicable
Requests can be made via our support contact.

8. Cookies & Tracking

We may use cookies or similar technologies to improve user experience and platform functionality.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: support@galaxyapp.co